Find your order details.
Enter the order number from your confirmation email and the billing email address used at checkout. No account is required.
Shipment tracking
We email tracking details when they are available. A new tracking number may need time to show its first carrier scan. If your order is beyond its delivery estimate, or you cannot find your confirmation, contact us with the name and email used for the purchase.
See Shipping & Delivery for processing and delivery estimates.
Contact Lunessia
Lunessia is operated by Gokrafted LLC.
Business address
2804 Gateway Oaks Drive #100
Sacramento, CA 95833
United States
This is our business address, not a walk-in store. Please contact us before sending a return; approved returns use the address on the return label.
Email: contact@lunessia.shop
Phone: +1 916-620-8411
Customer support: Monday–Friday, 9:00 AM–5:00 PM Pacific Time.